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Davenport Public Library – Providing Broadband Access to their community

December 1st, 2014 Nono Burling Posted in Articles, For Libraries, For the Public, Grants and Funding, Technology and Resources 1 Comment »

davenportOver in Lincoln County the Davenport Public Library is doing business, but not quite as usual. In 2013 they were the beneficiaries of a Broadband Technologies Opportunity Program (BTOP) grant as well as a LSTA grant both administered by the Washington State Library. We recently heard from Katy Pike, a librarian at the Davenport library about some of the ways that implementing this grant has impacted the Davenport community. First the numbers. Their speeds used to be a slow 1.5 mbps download and .5 upload. After on average they now receive 20 mbps download and 22 mbps upload speeds. Quite a change.

Katy reports that before the grant it was impossible to run a public and staff computer on the same internet line without competing for the very limited bandwidth.  With the upgrades this is no longer true. Other benefits to the patrons are that many people in the community now use the library computers for filing tax returns, applying for DSHS benefits, career development, online education, and information or entertainment needs. And because of the broadband the Davenport Library now has the capacity to run Microsoft IT Academy from its public computers which will allow the local residents to increase their computer skills, which hopefully will lead to better jobs.

But the best part of the story is not about numbers but about people. Katy told us three of the kind of stories we love to hear, and they seemed like stories to share.

As soon as the library was set up with higher speeds, a teen girl in our community was able to utilize DPL’s internet to meet her homework and entertainment needs. Originally, the internet speed was not sufficient enough to load online programs that were accessible to visually impaired patrons. Now, this young lady uses the library’s downloadable book service and Wi-Fi.

Our fire station across the street from DPL utilized the library’s Wi-Fi when retraining volunteer firefighters in CPR/First Aid. (It was needed to access the instructor’s online education materials.)

The sewing business next door to DPL is utilizes the Wi-Fi to teach crafting classes and to conduct other business transactions.

Katy said that while the library is open only sixteen hours a week, the Wi-Fi extends beyond the walls of the library. People often use the library’s Wi-Fi just by sitting in their cars after hours. All in all, it sounds like the library’s broadband is having a wide range effect on the Davenport community.

Finally a quote from Katy, “E-rate, the equipment awarded from the 2013 Broadband grant, and technology expertise from the Washington State Library allowed the Davenport Public Library to successfully participate with the BTOP grant. The [Davenport] library doesn’t have consistent tech support and doesn’t have the necessary infrastructure to have participated without guidance from the Washington State Library.”

The Washington State Library is working diligently to help support the libraries and by extension the residents of Washington State. Thanks to Katy for sharing her story with us. How has the State Library impacted your community?

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WSL Updates for November 6, 2014

November 5th, 2014 Shirley Lewis Posted in For Libraries, News, Technology and Resources, Training and Continuing Education, Updates No Comments »

Volume 10, November 6, 2014 for the WSL Updates mailing list

Topics include:

1) WORKFORCE INNOVATION AND OPPORTUNITY ACT

2) LETTERS ABOUT LITERATURE 2015

3) FREE BOOKS FOR WASHINGTON LIBRARIES

4) EARLY LEARNING STEM INSTITUTE

5) CAYAS FALL WORKSHOP REGISTRATION OPEN

6) FREE CE OPPORTUNITIES NEXT WEEK

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WSL Updates for October 9, 2014

October 9th, 2014 Diane Hutchins Posted in Digital Literacy, For Libraries, For the Public, News, Technology and Resources, Training and Continuing Education, Updates No Comments »

Volume 10, October 9, 2014 for the WSL Updates mailing list

Topics include:

1) WSL ESSENTIAL SERVICES SURVEY

2) GET THE GUIDE

3) CALL FOR PROPOSALS – BUILDING BRIDGES

4) LIBRARY NOW RENEWALS AND SIGNUPS

5) FREE CE OPPORTUNITIES NEXT WEEK

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WSL Updates October 2, 2014

October 1st, 2014 Shirley Lewis Posted in Digital Literacy, For Libraries, News, Technology and Resources, Updates No Comments »

Volume 10, October 2, 2014 for the WSL Updates mailing list

Topics include:

1) NATIONAL INFORMATION LITERACY AWARENESS MONTH

2) LIBRARY NOW WEBINARS

3) 2013 WASHINGTON PUBLIC LIBRARY STATISTICAL REPORT – NOW AVAILABLE!

4) ALA SCHOLARSHIPS

5) EXPLORING HUMAN ORIGINS TRAVELING EXHIBITION OPPORTUNITY

6) FREE CE OPPORTUNITIES NEXT WEEK

 

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WSL Updates for September 11, 2014

September 10th, 2014 Will Stuivenga Posted in For Libraries, News, Technology and Resources, Training and Continuing Education, Updates No Comments »

Volume 10, September 11, 2014 for the WSL Updates mailing list

Topics include:

1) CE NEEDS ASSESSMENT SURVEY

2) AWE GROUP PURCHASE OFFER

3) FREE DISASTER RECOVERY WORKSHOP

4) FREE CE OPPORTUNITIES NEXT WEEK

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1) CE NEEDS ASSESSMENT SURVEY

The Washington State Library/Washington Library Association Continuing Education Needs Assessment (CENA) Survey is now available.

Your participation will help WSL and WLA offer valuable, targeted continuing education opportunities over the next 2 years. Please share this survey widely with all library staff in public, school, academic, college, tribal and other libraries.

The survey should only take 15-20 minutes to complete and is available at www.surveymonkey.com/s/WACENA2014

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2) AWE GROUP PURCHASE OFFER

The WSL Statewide Database Licensing Project and AWE Digital Learning Solutions are again announcing a multi-state special group purchase pricing to all public libraries for both the Early Literacy Station™ and AfterSchool Edge™. To take advantage of this special offer, orders should be placed before December 15, 2014.

The Early Literacy Station™ (ELS) is a dynamic all-in-one digital learning solution for early learners, ages 2-8. It is available in English and Bilingual Spanish and features over 70 content applications. The AfterSchool Edge™ features content for all elementary age students (approximately 6-12 years old). The educational programs, which are correlated to Common Core and state standards, span all seven curricular areas. Each product features engaging graphics, intuitive menus, usage tracking, and administrative functions. No Internet connection is required to use either of these products.

Pricing will be available from the Statewide Database Licensing AWE group purchasing page at sos.wa.gov/q/AWE-2. For more information, contact Cynthia Busse, AWE Senior Account Executive at bussec@awelearning.com or 281.210.4799.

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3) FREE DISASTER RECOVERY WORKSHOP

Protecting Cultural Collections: Disaster Prevention, Preparedness, Response & Recovery is a free two-part workshop sponsored by the Western States & Territories Preservation Assistance Service (WESTPAS). Funding is provided by the National Endowment for the Humanities. The instructor, Gary Menges, is a retired Preservation Administrator, UW Libraries, a WESTPAS trainer, and a member of the American Institute for Conservation of Historic and Artistic Works Collections Emergency Response Team (AIC CERT).

Who should attend? Administrators and staff responsible for emergency preparedness, response and decision-making, in all types of cultural institutions. By registering for the workshop, the institution commits to supporting the attendee(s) to achieve the workshop’s disaster preparedness goals. When possible, please commit two attendees so they can work together on the disaster preparedness activities.

Event details:

  • Part 1: ON-LINE WEBINARS – Prevention & Preparedness (archived 2½ hours total)
  • Part 2: IN-PERSON WORKSHOP – Response & Recovery
  • Wednesday, October 15, 2014 – 9:00 a.m.-4:00 p.m. – Yakima Valley Museum, 2105 Tieton Drive, Yakima, WA 98902.

Participation in the in-person workshop requires viewing the archived Part 1 webinars BEFORE attending the Part 2 in-person workshop AND completing the workshop assignments. Any exception requires the permission of the instructor.

For more information or to register visit sos.wa.gov/q/WESTPAS-Yakima. For registration assistance, contact Alexandra Gingerich, gingerich@plsinfo.org; for general & content information, contact Gary Menges menges@uw.edu.

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4) FREE CE OPPORTUNITIES NEXT WEEK

September 15

  • VIP Webinar with Ken Burns (Baker&Taylor); 7:00 – 8:00 a.m. PDT sos.wa.gov/q/kenb

September 16

  • Shared Print Repositories (ALCTS), two-day webinar; 7:00 a.m. – 3:00 p.m. PDT sos.wa.gov/q/spr
  • When Remembering Really Matters: The Power of Serious Games for Learning (Training Magazine Network); 10:00 – 11:00 a.m. PDT sos.wa.gov/q/whenre
  • Walking the Walk: Engage Volunteers in your Volunteer Engagement Program (VolunteerMatch.Org); 11:00 a.m. – 12:00 p.m. PDT sos.wa.gov/q/volwalk
  • Executive Branch Documents (ProQuest); 8:00 – 8:45 a.m. PDT sos.wa.gov/q/exdoc

September 17

  • Shared Print Repositories (ALCTS), two-day webinar; 7:00 a.m. – 3:00 p.m. PDT wa.gov/q/spr
  • Grant Proposal Feedback Clinic (4Good); 12:00 – 1:00 PDT wa.gov/q/grtfeedback
  • Strategic Decision Making: Shifting Your Culture from Reactive to Proactive; 10:00 – 11:00 a.m. PDT sos.wa.gov/q/strdec
  • Storymakers: Tell Your Library’s Story (Techsoup); 11:00 a.m. – 12:00 p.m. PDT sos.wa.gov/q/storym
  • Subject Matter Expert + Tablet = Faster, Cheaper, Better Video Learning Content (Training Magazine Network); 10:00 – 11:00 a.m. PDT sos.wa.gov/q/subjmex
  • The Team Equation: Managing Teams that Deliver (Training Magazine Network); 9:00 – 10:00 a.m. PDT sos.wa.gov/q/teameq
  • ProQuest Health and Medical Complete; 8:00 – 8:45 a.m. PDT sos.wa.gov/q/medcompl
  • ELibrary for Schools (ProQuest); 1:00 – 2:00 p.m. PDT sos.wa.gov/q/eschool
  • My Research & RefWorks: Perfect Together; 10:00 – 10:30 a.m. PDT sos.wa.gov/q/myres
  • Busqueda Avanzada en la Plataforma (Spanish – ProQuest); 9:00 – 9:30 a.m. PDT sos.wa.gov/q/spapro

September 18

  • Making Our Gadgets Work for Us, Spokane County Library, Argonne Branch, Spokane; 10:00 a.m. – 2:30 p.m.
  • You Can Do I.T. On Your Own (Infopeople); 12:00 – 1:00 p.m. PDT sos.wa.gov/q/doit
  • Teen Books Buzz Fall 2014 (School Library Journal); 12:00 – 1:00 p.m. PDT sos.wa.gov/q/bookbuzz
  • Funding Rural America: Finding Support for Small Communities (Techsoup); 11:00 a.m. – 1:00 p.m. PDT sos.wa.gov/q/fundrur
  • Measuring Success: How to Strategically Assess Your Program (VolunteerMatch.Org); 11:00 a.m. – 12:00 p.m. PDT sos.wa.gov/q/volmeasure
  • ABI/INFORM FAQ (ProQuest); 10:00 – 10:30 a.m. PDT sos.wa.gov/q/abipro
  • Ebrary-ebooks for Schools (ProQuest); 12:00 – 1:00 p.m. PDT sos.wa.gov/q/ebraryproq
  • New Literature Online LION (ProQuest); 9:00 – 9:30 a.m. PDT sos.wa.gov/q/lionpro

September 19

  • Leading without Authority, Bellingham Public Library, Bellingham; 9:00 a.m. to 3:30 p.m.

For more information and to register (unless otherwise linked above), visit the WSL Training Calendar at sos.wa.gov/q/training.

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WSL Updates for September 4, 2014

September 4th, 2014 Diane Hutchins Posted in For Libraries, For the Public, Grants and Funding, News, Technology and Resources, Training and Continuing Education, Updates No Comments »

Volume 10, September 4, 2014 for the WSL Updates mailing list

Topics include:

1) FIRST TUESDAYS – READERSFIRST INITIATIVE

2) NEW VIDEO INTRODUCES WASHINGTON STATE LIBRARY

3) LIBRARY COUNCIL OF WASHINGTON SEEKS NEW MEMBERS

4) CATCH THE EARLY BIRD – REGISTER NOW FOR WALE 2014

5) FREE CE OPPORTUNITIES NEXT WEEK

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WSL Updates for July 10, 2014

July 10th, 2014 Diane Hutchins Posted in For Libraries, For the Public, Grants and Funding, News, Technology and Resources, Training and Continuing Education, Updates No Comments »

Volume 10, July 10, 2014 for the WSL Updates mailing list

Topics include:

1) DON’T MISS THE ARSL EARLY BIRD!

2) UNI 2014 SUMMER TOUR

3) THERE’S STILL TIME FOR STARTING STRONG

4) LEAD THE CHANGE

5) FREE CE OPPORTUNITIES NEXT WEEK

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WSL Updates for July 3, 2014

July 3rd, 2014 Diane Hutchins Posted in For Libraries, For the Public, Grants and Funding, News, Technology and Resources, Training and Continuing Education, Updates No Comments »

Volume 10, July 3, 2014 for the WSL Updates mailing list

Topics include:

1) BUILD INITIATIVE/IMLS WEBINAR SERIES

2) FREE BOOKS AVAILABLE – SUMMER SPECIAL!

3) WLA GRADUATE STUDY SCHOLARSHIPS

4) SUMMERTEEN VIRTUAL CONFERENCE

5) FREE CE OPPORTUNITIES NEXT WEEK

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Your State Library – Providing Live Help to Government Information Seekers

June 27th, 2014 mschaff Posted in Articles, For Libraries, For the Public, Library 21 Initiative, Technology and Resources No Comments »

Statistics-snipThe expertise of the reference librarians at the Washington State Library has enabled even more people to find the government information they’re looking for. During the first quarter of 2014, librarians answered 449 questions regarding Washington State government, including referring individuals to the correct state agency, locating information on agency websites, and providing access to thousands of Washington state publications. Additional referrals were made to the appropriate federal or local government agency. The majority of the questions received came from users of Access Washington, the state’s centralized website for government information.

Through a partnership with the Department of Enterprise Services, the Washington State Library provides assistance to website visitors struggling to find the information they need. The Pew Research Center’s Search Engine 2012 report indicates that 41% of online searchers retrieved conflicting information during a search and weren’t able to tell what was correct, and 38% of searchers have gotten so many results that they felt overwhelmed. Add these facts to the layered nature of government information, and informed help becomes a vital link in creating an engaged, well-informed populace.

During January-April of 2014, staff at the State Library answered 353 questions through its online chat service, which enables an information searcher to chat in real time with a librarian who can walk them through the process of locating the government information they need. Live chat is accessible through a customizable widget that can be placed on any website to allow a seamless transition, or by linking the Washington State Library’s Ask page .

The Washington State Library’s customer surveys for the first quarter of 2014 indicate that 89% received an answer better than they could find on their own, 96% would use the State Library’s Ask service again, and 96% would recommend the service to a friend.

The Washington State Library is eager to expand this vital service to additional governmental and quasi-governmental agencies. If you are interested in placing an Ask a Librarian chat widget on your website, or want to find out how to leverage the knowledge of the librarians at the State Library to assist your customers, contact Crystal Lentz at crystal.lentz@sos.wa.gov.

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WSL Updates for June 19, 2014 – Expanded Edition

June 19th, 2014 Diane Hutchins Posted in For Libraries, For the Public, Grants and Funding, News, Technology and Resources, Training and Continuing Education, Updates No Comments »

Volume 10, June 19, 2014 for the WSL Updates mailing list – Expanded Edition
Note: WSL Updates will be on hiatus next week.

Topics include:

1) BACK BY POPULAR DEMAND – CATALOGING WITH RDA

2) NEED CHILDREN’S BOOKS? APPLY NOW

3) LOOKING FOR THE BEST SMALL LIBRARY IN AMERICA

4) LISA LIBRARIES – HELPING COMMUNITIES IN NEED

5) FREE CE OPPORTUNITIES – JUNE 23 – JULY 4

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