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Online learning helps library staff across the state keep skills sharp

Friday, May 10th, 2013 Posted in Articles, For Libraries, Training and Continuing Education | 1 Comment »


cropped image001Written by guest blogger, Adrienne Doman Calkins, CE/Training Intern, Washington State Library, Library Development

Library staff have questions too. Lots of them. Like: How can I best implement eReader training at my library? What are the current trends in library programming? How can I improve our website? What training materials already exist to help me train my new staff? How can I best help my community with digital literacy skills? I want to brush up on my communication skills, but how can I from a remote area with few training opportunities. How can I learn about project management with my busy schedule?

Most importantly, library staff want to know how to keep their skills current to best serve their evolving communities.

The Washington State Library sponsors online learning for library staff across all 71,000+ square miles of the state through a statewide membership to WebJunction, an online learning community designed specifically for library staff. Washington is one of 18 states partnering with WebJunction to offer sponsored access to online courses and webinars for library staff. While WebJunction has a national presence, it is also a local organization based in Seattle, Washington, since 2003. Washington library staff benefit from WebJunction’s connections to the Bill & Melinda Gates Foundation, the Institute of Museum and Library Services, and the parent company to WebJunction, OCLC.

If you’ve used WebJunction in years past, look again. The newly redesigned WebJunction website is easier to navigate and offers more resources.

Library staff across Washington are getting value out of the WSL partnership with WebJunction:image003

  • 700 courses were taken in 2012
  • 527 registered users attended 24 different live webinars in 2012
  • Library staff from 30 different libraries registered for courses in 2012
  • 561 Washington library staff are currently registered as WebJunction Washington members.
  • With current membership, courses cost WSL about $22 each. That price gets lower the more members join and take courses. The current contract pays for over 3,600 library staff to join WebJunction.
  • WebJunction content is available 24/7 to library staff wherever they have an internet connection, making it a great resource for rural library staff, who may not be able to attend offsite trainings as easily, or any staff who need to be as efficient as possible with their time.
  • New content is constantly being added to WebJunction. Upcoming webinars can be found on www.webjunction.org, or look on the Washington Partner page to see these and links to WSL’s First Tuesday webinars. Can’t make the date? Past webinars are accessible as archives, as well. New courses will soon be available in video format when WebJunction adds Lynda.com trainings to their course catalog, increasing the software, business and creative offerings sponsored by WSL. Note: access to Lynda.com trainings will be limited, so registered staff should look for the invitation via email soon.
  • Washington library staff can create a free account on the WebJunction site. Sponsored access will be approved by WSL and WebJunction within 48 hours.

Some WebJunction users are really taking advantage of the resources. One power-user, Keyla Gonzalez, a Circulation Clerk 2 from Bellingham Public Library, took 25 courses in 2012. She has built an impressive list of skills using WebJunction: “I have learned cultural communication styles, how to reach out to our non-English speaking patrons and how to better equip myself to be more helpful when answering patron’s requests.” What does Keyla appreciation about the WSL sponsored access to WebJunction? “I love that I can use my own time and finish my course load at my own pace. If there’s a course that is strenuous I know I can go back and re-do it however many times I want. Mostly I love that it is accessible at any time and it is free!”
WebJunction WebinarsAnother important role in online learning is the WebJunction champion—that person who encourages staff to take courses and attend webinars. Some champions are peers, others are trainers, administrators, managers or supervisors. All of them know access to online learning is only part of the solution to help staff keep their skills sharp. The other part is creating a culture that prioritizes learning and gives staff the time, space and resources to participate in online training opportunities.

One such champion is Patricia Chupa, Circulation Supervisor at the Shelton Timberland Library. Pat, as her staff know her, has built just such a culture in her department. She incorporates online learning into the goals her staff make during annual performance evaluations and goes on to make a contract with her staff: if they “partner with one another to get the materials handling work done in a timely fashion,” then they are guaranteed “protected time to do their courses” and staff help cover for each other by negotiating the best time for trainings. Has the effort paid off? Pat is proud to report “the professional approach to their customer service has improved across the team, and that has readily been demonstrated in the level of satisfaction we see and hear from our patrons.”

The WebJunction Washington partner resources are managed by the Washington State Library, with input from a state-wide WebJunction Washington Advisory Team made up of members from public, academic, and special libraries across the state. It’s the sponsored learners, though, that make WebJunction resources come alive as library staff interact with library patrons with skills learned through this state-sponsored resource.

 

 

December 2012 WSL Training News

Monday, December 3rd, 2012 Posted in For Libraries, News, Training and Continuing Education, Updates | No Comments »


Discover free and inexpensive trainings available online and around the state; compiled by Jennifer Fenton, CE/Training Coordinator, Washington State Library

Featured Free Trainings:

Registration information for the below trainings and webinars is available at: http://www.sos.wa.gov/library/libraries/training/trainingCalendar.aspx

 

 Washington State Library is pleased to offer the following FREE online training in December:

 First Tuesdays: Exploring Washington Rural Heritage Digital Collections

December 4, 9:00-10:00 a.m. PT

Join us as Washington State Library’s Evan Robb and Ross Fuqua provide an introduction to searching, browsing, and exploring Washington Rural Heritage, a digital repository for Washington’s public libraries. The presentation will demonstrate advanced search functionality, website navigation, and integration of social media and collection visualization components. Presented by Evan Robb and Ross Fuqua, Washington State Library.

For these and many more free and low-cost trainings, visit the Washington State Library Training calendar which is constantly being updated, so check back frequently.

  

WebJunction Washington Courses (must be logged into WJ WA to view courses):

WebJunction has launched the new site; here is some information to help you understand the new WebJunction Washington. There are now two sites, the portal page which does not require a log-in and the course catalog which requires affiliation with Washington to access free courses. Courses are unlimited.

New portal website: http://www.webjunction.org/partners/washington.html

*Please note that the content has not yet been added, so it is a skeleton website at this time.

New Learning Management System for courses:

User ID: USERID; Password: WebJunction

 

Early registration for January WebJunction webinars is now open:

The Impact of an Ice Cream Sundae

Tuesday, January 15, 2013 ♦ 11 am Pacific 60 min

Early Registration: http://www.webjunction.org/events/webjunction/The_Impact_of_an_Ice_Cream_Sundae.html

What does an ice cream sundae have to do with library partnerships? Let’s pretend that your community organizations (school, academic, public and special libraries, and other local organizations) are your favorite kind of ice cream. Now let’s ladle your favorite toppings over the ice cream to represent  the organizations’ resources, programs, personnel and funding.  How can the ice cream “mix” with the toppings to be the most luscious dessert possible for the most people?  When community organizations collaborate to share their resources with one another, they make the biggest possible impact on the most lives. Learn easy, understandable and powerful strategies that will give you renewed energy to create bold and imaginative collaborations among all types of community organizations.

Presented by: Kathy Jacobs, Director, Yankton (SD) Community Library

Creating a Culture of Innovation in your Library and Community

Wednesday, January 23, 2013 ♦ 10 am Pacific 60 min

Early Registration:  http://www.webjunction.org/events/webjunction/Creating_a_Culture_of_Innovation.html

We hear about libraries that are leaders in innovation, implementing ideas that keep the library growing and vital. Perhaps you have watched from the sidelines and wished you could kickstart some innovation at your library, but you’re not sure where to start. Come to this webinar for an active and lively discussion on how to find innovative ideas, how to connect with the people to help make them happen, and how to get buy-in and support for your ideas. There is a lot to be learned from other libraries’ examples and experiences.

Presented by: Heather Braum, Digital & Technical Services Librarian at the Northeast Kansas Library System, blogger at www.heatherbraum.info, and 2010 Kansas Library Association’s New Professional of the Year.

 

 For many more free and low-cost trainings, visit the Washington State Library Training calendar which is constantly being updated, so check back frequently.

 For more information on these and many more CE events, continue reading….

 

 Training Opportunities in December 2012

For full information, please click on the link or visit http://www.sos.wa.gov/library/libraries/training/trainingCalendar.aspx

*Please note that all times are listed in PT on this list, some webinar registrations will reflect other time zones

12/3/2012: Makerspaces: A New Wave of Library Service
12/3/2012: Open Mic Night with Dr. Joyce Valenza!
12/4/2012: First Tuesdays
12/4/2012: Tech-Savvy Staff: Better Service for Library Users
12/4/2012: Create a Story and Tell it Too: Engaging Supporters with Online Video
12/4/2012: Reading is a Superpower! Comic Books, Graphic Novels, & Literacy
12/5/2012: Applying the 70:20:10 Enterprise Learning Model
12/5/2012: Branding yourself and your library career on LinkedIn
12/5/2012: It’s Not Just for Kids Anymore: Adult Summer Reading Programs
12/6/2012: How to Create Your Own Library (or Personal!) Knowledge Base.
12/6/2012: Assessing the Cloud for Nonprofits and Libraries
12/6/2012: Outreach Programs in Rural Communities: Simple Steps for Surprising Results
12/6/2012: Lerner Publishing Group Spring 2013 Librarian Preview Webinar
12/7/2012: Tech Tools With Tine: 1 Hour of Evernote
12/7/2012: Accessibility Handbook: Making 508-Compliant Websites
12/10/2012: Bozarthzone! Nuts and Bolts of Social Media
12/11/2012: Better Together: Tech Trainers Sharing Expertise
12/11/2012: Creating a Comprehensive and Engaging Volunteer Training Program
12/11/2012: Mobile Accessibility – The Status of Accessibility in Mobile Devices
12/12/2012: What Would Walt Do?: Quality Customer Service for Libraries
12/12/2012: Polite Debate Society
12/12/2012: Basic Graphic Design for Library Staff: Quick and Easy Solutions
12/12/2012: Perfect Phrases for Fundraising
12/13/2012: Making the Choice: Mobile Solutions for Your Library

 **Please note that times and topics are subject to change and WSL is not responsible for non-WSL events. Please verify time and topic when registering. Also, new webinars are added to the training calendar throughout the month as time allows, so please check back. This is only a partial list of free CE Events available online.

 

 Archived presentations:

Don’t have time to catch these courses live? Many are available later as an archived presentation. To view archives, visit the following sites:

Infopeople

Common Knowledge

School Library Journal

Booklist

Tech Soup

Library Journal

SirsiDynix Institute

WebJunction

NCompass Live

Texas State Library

American Management Association

Carterette Series Webinars Archive: Georgia Library Association

 

* WSL provides information about outside training events for your convenience only; please contact the event sponsor for the most up-to-date information and all questions about the event.

WSL Updates for April 7, 2011

Wednesday, April 6th, 2011 Posted in For Libraries, Grants and Funding, News, Training and Continuing Education, Updates | No Comments »


Volume 7, April 7, 2011 for the WSL Updates mailing list

Topics include:

1) MATH AND SCIENCE LITERACY TRAINING FOR LIBRARIANS

2) TARGET STORE GRANTS SUPPORT READING PROGRAMS

3) IFFLA SOCIAL MEDIA SURVEY

4) FREE CE OPPORTUNITIES NEXT WEEK

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WSL Updates for February 24, 2011

Wednesday, February 23rd, 2011 Posted in For Libraries, Grants and Funding, News, Training and Continuing Education, Updates | No Comments »


Volume 7, February 24, 2011 for the WSL Updates mailing list

Topics include:

1) FIRST TUESDAYS – AUTHORS, ILLUSTRATORS, AND LIBRARIANS, OH MY!

2) SIMPLY WASHINGTON – NEW & IMPROVED

3) LIBRARY LEGISLATION TRACKER

4) DOE GRANT – IMPROVING LITERACY THROUGH SCHOOL LIBRARIES

5) FREE WEBJUNCTION COURSES – MICROSOFT OFFICE 2007

6) FREE CE OPPORTUNITIES NEXT WEEK

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WSL Updates for January 13, 2011

Wednesday, January 12th, 2011 Posted in For Libraries, Grants and Funding, Institutional Library Services, News, Training and Continuing Education, Updates, Washington Talking Book and Braille Library | No Comments »


Volume 7, January 13, 2011 for the WSL Updates mailing list

Topics include:

1) NEW DIGITAL COLLECTION – NORTH PEND OREILLE HERITAGE

2) LIBRARY SNAPSHOT DAY FEATURES WSL ILS

3) FIRST TUESDAYS – WTBBL NEEDS YOU!

4) WASHINGTON LIBRARIES HELP JOB SEEKERS

5) BOOKS FOR CHILDREN GRANTS

6) FREE CE OPPORTUNITIES NEXT WEEK

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WSL Updates for November 18, 2010

Wednesday, November 17th, 2010 Posted in Digital Collections, For Libraries, For the Public, News, Training and Continuing Education, Updates | 1 Comment »


Volume 6, November 18, 2010 for the WSL Updates mailing list

Topics include:

1) NEW DIGITAL COLLECTION – WAHKIAKUM COUNTY HERITAGE

2) FIRST TUESDAYS – DOES YOUR AUDIENCE HEAR YOU?

3) WSL HISTORIC NEWSPAPERS ADDS ARGUS

4) 2010 ADULT SUMMER READING SURVEY

5) ONLINE CONFERENCE – SERVING THE 21ST CENTURY PATRON

6) FREE CE OPPORTUNITIES NEXT WEEK

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WSL Updates for September 23, 2010

Wednesday, September 22nd, 2010 Posted in For Libraries, Grants and Funding, News, Training and Continuing Education, Updates | 1 Comment »


Volume 6, September 23, 2010 for the WSL Updates mailing list

Topics include:

1) NEW DIGITAL COLLECTION – KIONA-BENTON CITY HERITAGE

2) 2009 WASHINGTON PUBLIC LIBRARY STATISTICAL REPORT

3) THERE’S STILL TIME TO TAKE THE SURVEY

4) SPARKS! IGNITION GRANTS

5) GREAT STORIES CLUB GRANTS FROM ALA

6) MUSEUMS FOR AMERICA GRANT PROGRAM

7) AMIGOS ANNOUNCES WESTERN RESOURCE SHARING AGREEMENT

8) FREE CE OPPORTUNITIES NEXT WEEK

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WSL Updates for August 5, 2010

Thursday, August 5th, 2010 Posted in For Libraries, Grants and Funding, Hard Times, News, Training and Continuing Education, Updates | No Comments »


Volume 6, August 5, 2010 for the WSL Updates mailing list

Topics include:

1) USING WEBCAMS FOR ONLINE EVENTS

2) 2010 NORTHWEST INTERLIBRARY LOAN CONFERENCE

3) SELECTING AND RECOMMENDING INSPIRATIONAL FICTION

4) AN ADVOCACY PLAN FOR YOUR LIBRARY

5) HELPING JOB SEEKERS USING ELECTRONIC TOOLS AND FEDERAL RESOURCES

6) TOUR GRANTSTATION – YOUR FAST TRACK TO FUNDRAISING

7) FREE OCLC WEBINARS IN AUGUST

8) UPCOMING IMLS GRANT DEADLINES

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WSL Updates for May 27, 2010

Thursday, May 27th, 2010 Posted in For Libraries, News, Training and Continuing Education, Updates | No Comments »


Volume 6, May 27, 2010 for the WSL Updates mailing list

Topics include:

1) NO LIBRARY IS AN ISLAND – THE 2010 PNLA/WLA ANNUAL CONFERENCE

2) WASHINGTON LIBRARIES RECEIVE FREE LYRASIS TRIAL MEMBERSHIP

3) BRUSH UP YOUR PR SKILLS – JUNE FIRST TUESDAYS

4) FREE BOOK – GARLIC AND SAPPHIRES

5) TECHNOLOGY AND ITS IMPACT ON THE FUTURE OF LIBRARIES

6) POWER TO THE USER – INTERACTIVE ONLINE REFERENCE SOURCES

7) RE-TOOLING FRONTLINE STAFF WITH E-GOVERNMENT RESOURCES

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