When I started working in a library in a maximum-security prison about 11 years ago, I quickly picked up on the fact that having a sense of humor goes a long way when dealing with convicted felons.

It was a typical day.  The library was busy with activity.  I stepped away from my desk for a few minutes to answer the telephone.  Upon returning to my desk, I noticed that a couple of my pens were missing.  I blurted out so everyone could hear “Who stole the pens off my desk?” 

 Immediately the room grew very quiet.  A young man came up and stood by my desk.  He said, “Jeannie, I’m not a thief, I’m a murderer.”  I replied, “Thank you for sharing that information with me!”  The whole room exploded with laughter and the two pens were soon returned.