Ask-WA(tch): Stats, Kudos and Comments for July 2009
Ask-WA Statistics – July, 2009 Despite a fairly quiet academic cooperative, Ask-WA maintained a busy service during the month of July. In numbers: Email questions received: 3512 Chat sessions requested: 3238 Chat sessions accepted: 2927 Qwidget requests (% of total): 883 (27%) As a cooperative we maintained an answering percentage of 90.4% for the month, which is well over the goal rate of 75%. Keep up the good work! The email aspect of the service remains robust, and outpaced chat…