Ask-WA(tch): Stats, Kudos and Comments for Dec 2009
Ask-WA Statistics – December, 2009 December tends to be a slower month for Ask-WA, mainly because academic traffic drops off so sharply during the holiday breaks. In numbers: Email questions received: 3319 Chat sessions requested: 3474 Chat sessions accepted: 2883 Qwidget requests (% of total): 791 (22.8%) On a positive note, our answering percentage rose from its dangerously low 74% last month up to 83% in December, which is ideal. The best part is that this higher ratio is due…