Ask-WA(tch): Stats, Kudos and Comments for Nov 2009
Ask-WA Statistics – November, 2009 Ask-WA slowed down a bit in November compared to October, but since we were super-extra busy in October, that isn’t saying too much. November numbers were still well ahead of September, August, and July numbers, especially in terms of chat sessions requested. In numbers: Email questions received: 3743 Chat sessions requested: 4912 Chat sessions accepted: 3645 Qwidget requests (% of total): 965 (19.6%) As a cooperative we maintained an answering percentage of 74% for the…