Browsed by
Tag: Ref22

Ref22: Mastering the Reference Interview

Ref22: Mastering the Reference Interview

Did you miss out on the live Ref22 webinar this week? Never fear! All Ref22 sessions are archived and available on the website at Ref22: Archived Sessions. For our October session we had Christa Werle  from Sno-Isle Libraries talking about mastering the reference interview. Check it out! Whatever our official status, our users think of us all simply as “the librarian.” Join us during October’s Ref22 to discuss how library staff of all levels can engage (and sometimes disengage) our…

Read More Read More

Ref22: When Teens Attack!

Ref22: When Teens Attack!

Did you miss out on the live Ref22 webinar last week? Never fear! All Ref22 sessions are archived and available on the website at Ref22: Archived Sessions. Last week we had Jen Robinson from the Seattle Public Library talking about serving teens (and other “difficult” patrons) via chat. Check it out! The September edition of Ref22 is proud to present, “When Teens Attack!: Tips for dealing with 12-year-olds and other difficult customers on chat reference” (presented in High-Definition PowerPoint). Jen…

Read More Read More

WSL Updates for September 9, 2010

WSL Updates for September 9, 2010

Volume 6, September 9, 2010 for the WSL Updates mailing list Topics include: 1) APPLY FOR A POSITION ON THE LIBRARY COUNCIL OF WASHINGTON 2) REF22 PRESENTS CHAT REFERENCE WITH TEENAGERS 3) HANDS-ON EAUDIOBOOK ORIENTATION SESSIONS 4) IT’S NOT TOO LATE TO REGISTER FOR EARLY LEARNING SYMPOSIUM 5) MY SKILLS MY FUTURE 6) ALCTS RDA E-FORUM 7) YOURS, MINE, OURS – LEADERSHIP THROUGH COLLABORATION 8) FREE ONLINE TRAINING NEXT WEEK

Ref22: Using Screencasts in Virtual Reference

Ref22: Using Screencasts in Virtual Reference

What: Ref22: “Using Screencasts in Virtual Reference” When: Tuesday, October 13th, 8:30 – 9:30 am PST Where: Wimba WA_TrainingRoom1 Tuesday, October 13th, we will host our very first webinar in what will be a monthly series called Ref22 (it’s “22” because it’s the 2nd Tuesday of every month). Ref22 is meant for reference and virtual reference librarians in particular, and will cover a variety of interesting and practical topics. This month we are happy to feature Lauren Ray, Educational Outreach…

Read More Read More