Volume 11, June 19, 2015 for the WSL Updates mailing list

Special Edition – Upcoming WSL workshops

Topics include:

1) WSL WORKSHOPS – REGISTRATION OPEN NOW

2) COMMUNICATE WITH CONFIDENCE WORKSHOP

3) COMMUNICATING IN THE MIDST OF CHANGE WORKSHOP

4) DIGITAL LITERACY: PUBLIC TECHNOLOGY TRAINING IN LIBRARIES

5) DISABILITY LANGUAGE AND ETIQUETTE FOR LIBRARIES WORKSHOP

————————————————————————————————————— 

1) WSL WORKSHOPS – REGISTRATION OPEN NOW

• Please register now for the workshops listed below. Registration closes two weeks before the workshop or when the workshop is full; there are no wait lists.
• Please register for these free workshops as soon as possible. We may need to cancel some locations if there is not enough interest.
• Questions? Please email Shirley Lewis at [email protected].
• Thanks – we hope you enjoy these continuing education workshops offered by Washington State Library.

—————————————————————————————————————

2) COMMUNICATE WITH CONFIDENCE WORKSHOP

Communicate with Confidence: How to Build Relationships with Anyone!

After attending this workshop, participants will be able to:

• Identify their own style of communication and recognize ways to tap into the strengths of others
• Discover practical ways to increase their communication as a team member
• Understand and more fully value the communication preferences of different people
• Discover how to better deal with conflict
• Learn how to build collaborative relationships with others

Workshop dates and locations:

• July 14, 2015; Spokane Public Library, Downtown Branch
• September 15, 2015; Washington State Library, Tumwater
• September 17, 2015; Whatcom County Library Processing and Administrative Office, Bellingham

All workshop hours are 9:00 a.m. to 4:00 p.m.

Register here and please register by June 30, 2015 for the July 14 workshop.

Please note:

• Session attendees will receive an online DiSC (Dominance, Influence, Steadiness, Conscientiousness) Profile access code prior to the training session to take their individualized assessment and bring their completed report to the session.
• Because of the DiSC assessment, class size is limited to 25 per session and we will not be able to overfill classes.
• Each DiSC assessment has a cost associated with it so participants will need to take the assessment and attend the training.

Presented by Jan Dwyer, Boundless Results. Lunch and light refreshments provided.

—————————————————————————————————————

3) COMMUNICATING IN THE MIDST OF CHANGE WORKSHOP

Changes in libraries can have a large impact on staff, customers, and other stakeholders. Something as small as rearranging a few chairs and tables can lead to strained interactions if change is not communicated well. What about the larger changes? The tools and processes for communicating change are similar whether the change is minuscule or enormous. Whether you are dealing with customers who have a hard time adjusting to changes in their environment (e.g. rearranged furniture) or staff who are trying to maintain high levels of service in the midst of major changes (e.g. moving to a new building), good communication is imperative at every level of the library.

• Thursday, July 9, 2015; San Juan Island Library, Friday Harbor
• Thursday, July 15, 2015; Seattle Public Library – Central Branch, Seattle
• Thursday, July 16, 2015; Sno-Isle Libraries Service Center, Marysville
• Wednesday, September 9, 2015; Yakima Valley Libraries, Main Library, Yakima
• Thursday, September 10, 2015; Ritzville Public Library

All workshop hours are 9:00 a.m. to 1:00 p.m.

Please note, we may add a workshop in the Olympia area; details to be determined.

Please register here and please register for the July workshops by June 30, 2015.

Presented by Leslie Boyter, Essential Explorations. No lunch is provided for this half-day workshop, refreshments provided for participants by local hosts.

—————————————————————————————————————

4) DIGITAL LITERACY: PUBLIC TECHNOLOGY TRAINING IN LIBRARIES

Have you ever helped a library patron with a technology issue? Do you offer computer tutoring by appointment? Technology training happens every day in libraries, and every technology question presents an opportunity to teach new skills to patrons, and increase digital literacy in the community. Luckily, you don’t need to be a tech expert to provide effective technology training. Attend this all-day workshop to gain practical tips, tools, and techniques to bridge the digital divide at your library and create a culture of learning around technology. Bring your ideas and issues as we discuss common barriers to learning technology and explore tactics and techniques for one-on-one technology instruction. Learn best practices for digital literacy service models to provide in your library. Walk away with a customized plan to increase digital literacy in your library’s community.

This workshop will address key issues related to helping library patrons with technology, and will focus on how to provide better library services related to new technologies. It will combine the topics of digital literacy, public access technology, patron training, and customer service. This workshop is recommended for anyone who is looking to learn more about meeting the digital literacy needs of their community. If possible, please bring a device to this workshop (laptop, tablet, smart phone) to use during afternoon practice activities.

• July 21, 2015; Hal Holmes Community Center, Ellensburg
• September 22, 2015; Pierce County Library and Processing Administrative Center, Tacoma
• September 24, 2015; Orcas Island Public Library, Eastsound

All workshop hours are 9:00 a.m. to 3:30 p.m.

Please register for this workshop here.

Lunch and refreshments will be provided by WSL. Presented by Crystal Schimpf, Kixal.

—————————————————————————————————————

5) DISABILITY LANGUAGE AND ETIQUETTE FOR LIBRARIES WORKSHOP

Become more comfortable interacting with patrons who have disabilities. Learn about all types of disabilities from physical to psychiatric and the basics regarding service animals. There will be a brief segment on physical accessibility (restrooms, accessible parking, entryways, etc.).

Please register now for this free four-hour workshop sponsored by the Washington State Library. This workshop is free for all library staff and library volunteers. Registration is required and space is limited. Refreshments provided by local hosts and/or WSL. No lunch is provided at this half-day training.

Dates/Locations:

• July 28, 2015; Fort Vancouver Regional Library District Headquarters, Vancouver
• August 25, 2015; San Juan Island Library, Friday Harbor

Workshop hours are 9:00 a.m. to 1:00 p.m.

The workshop is presented by staff from the Northwest ADA Center.

—————————————————————————————————————

For more information and to register (unless otherwise linked above), visit the WSL Training Calendar at sos.wa.gov/q/training.

—————————————————————————————————————

The Washington State Library has gone social! Friend/follow us at:

   Facebook: on.fb.me/FBWSL;

   Twitter: twitter.com/WAStateLib.

You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.