Volume 11, September 3, 2015 for the WSL Updates mailing list

Topics include:

1) STRATEGIES FOR MANAGING PATRON BEHAVIOR WEBINAR

2) DIGIPALOOZA HIGHLIGHTS WEBINAR

3) YALSA YOUNG ADULT SERVICES SYMPOSIUM

4) PROQUEST INTERFACE UPGRADES

5) MRSC LOCAL BALLOT MEASURE DATABASE

6) THE FUTURE OF GOVERNMENT FORUM

7) NN/LM PNR WEBINARS

8) FREE CE OPPORTUNITIES NEXT WEEK

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1) STRATEGIES FOR MANAGING PATRON BEHAVIOR WEBINAR

•  Strategies for Managing Patron Behavior, a free First Tuesdays webinar
• September 8 from 9:00 – 10:00 a.m. PDT

Libraries reflect the communities we serve and like those communities we sometimes must navigate disruptive and unsafe patron behaviors. Join Melissa Munn and Angelina Benedetti, both of the King County Library System, as they share how policies, procedures, and guidelines can support a safe and welcoming environment for patrons and staff. Participants will learn techniques for engaging staff in solutions; review facilities considerations; explore community and police partnership opportunities; take away ideas for training and resources; and practice de-escalation techniques.

Instructions and Login for First Tuesdays session

Questions? Please contact Carolyn Petersen, Washington State Library, at 360-570-5560 or [email protected]

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2) DIGIPALOOZA HIGHLIGHTS WEBINAR

OverDrive: what’s new, what’s coming, and what’s worked for others—these and topics such as marketing, collection development, readers’ advisory, and of course, CEO Steve Potash’s “Crystal Ball Report” will be the focus of next week’s “Digipalooza Highlights” webinar. Digipalooza is OverDrive’s user conference, held every other year in Cleveland. This webinar will report highlights from this year’s conference back to Washington libraries.

Presented by Beth Farley, Head of Information and Reader Services at Bellingham Public Library, and Will Stuivenga, Cooperative Projects Manager for Library Development at the Washington State Library, this one-hour webinar will be held next Thursday, September 10, starting at 9:00 a.m. To join the webinar at the appropriate time, use this shortcut link: sos.wa.gov/q/DigiP. The webinar platform is Blackboard Connect. Logging on early is recommended especially for anyone new to the platform. A computer with sound capability is required.

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3) YALSA YOUNG ADULT SERVICES SYMPOSIUM

Explore the vibrant world of young adult library services at the YALSA Young Adult Services Symposium on November 6-8, 2015 in Portland, Oregon.

Registration is open now. Early Bird (cheap, cheap) rates end September 15, 2015.

Young Adult Library Services Association (YALSA) is a division of the American Library Association.

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4) PROQUEST INTERFACE UPGRADES

ProQuest has recently announced user interface (UI) upgrades for several products, including:

•  ProQuest platform: sos.wa.gov/q/PQupgrade;
• CultureGrams: sos.wa.gov/q/CG-UI;
• SIRS Discoverer: sos.wa.gov/q/SIRS-UI.

These changes are designed to support evolving user workflows, and were created following extensive customer feedback, testing, and in-depth analysis of usage patterns and behavior. For more information on each of these, use the shortcut links provided above.

To register for one of the “What’s New on the ProQuest platform” webinars, visit sos.wa.gov/q/RL-new. For CultureGrams or SIRS training, visit sos.wa.gov/q/PQ-Q12. For in person on site, or customized training, contact our regional ProQuest trainer:

• Jeff Cutler, Training and Consulting Partner, ProQuest
• Office 801-250-0568 | Mobile 801-455-9775 | Voice 800-521-0600 ext. 72996

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5) MRSC LOCAL BALLOT MEASURE DATABASE

MRSC’s Local Ballot Measure Database of Washington’s local government election results contains the outcomes of local elections from 2011 to present. Search by county, government type (includes library district), funding type, or keyword.

Municipal Research Service Center (MRSC) is a nonprofit organization dedicated to supporting the success of local governments.

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6) THE FUTURE OF GOVERNMENT FORUM

Register now for The Future of Government, a Government Performance Consortium Training Forum featuring Rebecca Ryan, author of ReGENERATION.

Tuesday, October 6, 2015

• 9:00 a.m. – 12:00 p.m. (Doors open at 8:00 a.m.)
• Husky Union Building, South Ballroom, University of Washington, Seattle
• Register here: early registration is $50 until September 29; regular registration is $65.

This event is hosted by MRSC and the Evans School of Public Affairs and sponsored by the Local Government Performance Center, Washington State Auditor’s Office.

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7) NN/LM PNR WEBINARS

National Network of Libraries of Medicine – Pacific Northwest Region free September webinars:

PNR Partners – http://nnlm.gov/pnr/training/PNRpartners.html

Jean Shreffler-Grant, a professor at Montana State University’s College of Nursing, will present her project to improve the health literacy of older adults in rural areas with complementary and alternative therapies (CAM). Jayne Andreen will talk about her work with the Alaska Division of Public Health to increase the awareness and use of evidence-based and outcome-based programming and evaluation of Alaska specific programs using the Alaska Health Education Library Project (AHELP) website.

•  Thursday, September 10, 2015 at 1:00 p.m. PDT
• Please join the webinar and earn a Medical Library Association CE credit. https://webmeeting.nih.gov/pnrpartners/

PNR Rendezvous – http://nnlm.gov/pnr/training/PNRrendezvous.html

Learn about Health Reach, a multiple language health resource from NLM with Laura Bartlett of the National Library of Medicine.

• Wednesday, September 16, 2015 at 1:00 p.m. PDT
• Join the webinar and earn a Medical Library Association CE credit. http://webmeeting.nih.gov/rendezvous

Questions? Please email Carolyn Martin, University of Washington Health Sciences Library, at [email protected].

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8) FREE CE OPPORTUNITIES NEXT WEEK

September 8

• Strategies for Managing Patron Behavior (Washington State Library); 9:00 – 10:00 a.m. PDT
• Brain Bandwidth: Reducing Cognitive Load (InSync); 11:00 a.m. – 12:00 p.m. PDT
• Introduction to Project Budgets (GrantSpace); 11:00 a.m. – 12:00 p.m. PDT
• Developing a Strategic Plan for Volunteer Engagement (VolunteerMatch.org); 11:00 a.m. – 12:00 p.m. PDT

September 9

• Your Digital Footprint: Managing Your Online Identity (Nebraska Library Commission); 8:00 – 9:00 a.m. PDT
• How to Get the Most from Your Library Budget (SirsiDynix); 10:00 – 11:00 a.m. PDT
• How You Can Engage New Board Members: Strengthening Your Nonprofit Organization (4Good); 10:00 – 11:00 a.m. PDT
• Letting the Genie Out of the Bottle: Getting the Most from Your Library’s Relationship with Genealogists (Georgia Library Association); 12:00 – 1:00 p.m. PDT
• STEAM Programs for Youth (Texas State Library and Archives); 12:00 – 1:00 p.m. PDT
• Getting Started with Evernote (InfoPeople); 12:00 – 1:00 p.m. PDT
• What’s New on the ProQuest Platform (ProQuest); 8:00 – 8:30 a.m. PDT

September 10

• Culturally Responsive Approaches to Children’s Book Selections (Georgia Public Library Service); 7:00 – 8:00 a.m. PDT
• Digitization and Libraries (American Libraries Live); 11:00 a.m. – 12:00 p.m. PDT
• Early Literacy: Social & Emotional Development (Georgia Public Library Service); 11:00 a.m. – 12:00 p.m. PDT
• Project Outcome Survey Results: Maximizing Their Meaning (Public Library Association); 11:00 a.m. – 12:00 p.m. PDT
• Growing Through Conflict: Healthy Workplace Communication (WebJunction); 12:00 – 1:00 p.m. PDT
• Teen Book Buzz Fall 2015 (School Library Journal); 12:00 – 1:00 p.m. PDT
• SIRS Discoverer and Educator Tools (ProQuest); 7:30 – 8:30 a.m. PDT
• ProQuest Research Companion (ProQuest); 9:00 – 10:00 a.m. PDT
• SIRS Knowledge Source (ProQuest); 10:30 – 11:30 a.m. PDT
• ProQuest SIRS Discoverer (ProQuest); 11:00 a.m. – 12:00 p.m. PDT
• eLibrary Science (ProQuest); 12:00 – 1:00 p.m. PDT
• SIRS Issues Researcher (ProQuest); 12:00 – 1:00 p.m. PDT
• eLibrary Curriculum Edition (ProQuest); 1:30 – 2:30 p.m. PDT

September 11

• 3 Steps to Thriving in Chaos (Effectiveness Institute); 11:00 a.m. – 12:00 p.m. PDT

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For more information and to register (unless otherwise linked above), visit the WSL Training Calendar at sos.wa.gov/q/training.

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