Ask-WA Statistics – July, 2009
Despite a fairly quiet academic cooperative, Ask-WA maintained a busy service during the month of July. In numbers:
- Email questions received: 3512
- Chat sessions requested: 3238
- Chat sessions accepted: 2927
- Qwidget requests (% of total): 883 (27%)
As a cooperative we maintained an answering percentage of 90.4% for the month, which is well over the goal rate of 75%. Keep up the good work! The email aspect of the service remains robust, and outpaced chat for the month. Qwidget traffic is edging up towards 1/3rd of the total chat traffic, and getting particularly heavy use out of Seattle Public Library and the University of Washington.